| What is tiK? |
| tiK (http://www.thisiskathmandu.com) is an automated Web Hosting provider, providing world class hosting services at unbelievably cheap rates such as ONLY Rs.51 per month!! |
| Which platform or Operating System do ThisisKATHMANDU.com servers use? |
| Our servers use RedHat Linux and Apache Web Server, the best and the most reliable Internet server solution. |
| Do thisisKATHMANDU.com servers support ASP pages? |
| No. |
| Does thisisKATHMANDU.com do web sites? |
| Though thisisKATHMANDU.com does not handle website development, we could refer you to some of our Strategic Partners who shall be able to serve you. You can contact us at innovators@thisisKATHMANDU.com for more details. |
| What are POP3 Accounts? |
| POP3 accounts are email accounts that you can receive email from your visitors on the Internet. They allow you to receive email only. (We recommend that you send your email through your SMTP of your Internet Service provider.) POP3 accounts come with their own username and password to access them. With POP3 email, you can create a very well organized site with different POP3 accounts for different areas of your web pages. |
| What I need to know to upload my web site via Frontpage? |
| In Frontpage, Click on “File” than on “Publish Web” in the menu. For publish destination use http://yourdomain.com and after than you will be asked for username and password. After you submit this information Frontpage will upload your web content to the server. |
| How can I change FrontPage password for my site admin user? |
| All FrontPage related management is done
from within the FrontPage client
software itself.
Open Microsoft FrontPage, then open the FrontPage Web you wish to work on. Understand that you must be opening the Web directly from the web server, and not your hard drive. In other words, make sure you are opening the site from http://www.whatever.com, not c:\whatever. Once the web is open, click on "Tools" at the top menu, select "Server", then slide your mouse over and then choose one of the following three that pertains to what you want to manage: Administration Home... Permissions... Change Password... All three of the selections relate to the administration of users and passwords within your FrontPage Web(s). Note: The above directions are for the Microsoft FrontPage 2002 version of the software. If you are using an older version, the directions will be similar, but not exactly the same. |
| Is there any webmail service in tiK ? |
| Yes, simply browse
http://wabmail.yourdomain and
put your email user and password. (yourdomain means your registered domain. e.g. xyz.com) |
| What are Email auto responders? |
| Email auto responders allow you to setup an email account with the ability to auto-reply with a given message when someone sends email to it. It looks like a pop account. You have probably seen one when you send email to somewhere and it comes right back with We got your email or something to that effect. That was most likely an auto responder |
| How to upload my site to thisisKATHMANDU.com servers? |
|
- Uploading of your site to thisisKATHMANDU.com web servers is done by FTP
protocol (File Transfer Protocol) or with Frontpage Publish Web Tool. FTP
is a protocol which computers use to transfer data from one computer in a
net to another. For using FTP protocol you need an FTP software. We
recommend a popular software called Filezilla which can be downloaded for
free from:
http://filezilla.sourceforge.net/. After
the installation of FTP client, you need to enter the information about
the address of the server, username and password that we have sent to you
by e-mail at the time of setting up your account.
|
| Is there a size limit of a file that I can transfer/post onto thisisKATHMANDU.com web server? |
| Generally No. Only if the size of a file
is bigger than the quota that you have for your web package (for example, a
200 Mb web package). Basic FTP parameters: For uploading a site you use your FTP client. FTP client needs this information in order to connect to your site: FTP HOST: yourdomain.com USER ID: ftpusername Password: your password You will see some directories when you link to the root of your site Do not delete or rename any of your initial directories. You will have to upload your files in “httpdocs” dir, otherwise you shall not be able to see your site. |
| Am I the owner of a domain that thisisKATHMANDU.com registers for me? |
| Yes. We register domains on your behalf. That domain is completely your property; we only do administrative work and give technical support. |
| How long does a registration of a new domain take? |
| New domain will be registered immediately upon the receipt of your request & payment. Usually the time for registration .com, .net, .org domains is from 24 to 48hours. The DNS databases need some time to synchronize and refresh the information for your domain. |
| Who can register domains? |
| Everybody can register .com, .net, .org, domains, whether it is a legal party or a person. The only condition is that the registration be paid. |
| Why do I need to have a registered Internet domain? |
| By registering your own domain you secure your or your company's existence on the Internet. Even if you do not plan to upload a website at this moment, by registering your own domain you save www.yourcompanyname.com from registering it by somebody else. (If somebody else registers a domain that you originally wanted to register, in most cases there is no switching it back to you). |
| What do I have to do in order to switch already registered domain from somebody else's server to your servers? |
| You need to change the name of the
servers, which are in charge of your domain
(you need to contact your Registrar Company that registered that domain on
your behalf; you can usually do that through your Register Company's user
account). Information about our servers is as follows: Primary DNS: Treasure.itnti.net 66.216.98.142 Secondary DNS: Success.itnti.org 65.61.170.243 |
|
How can I access my statistics? |
|
You shall be able to view the complete site statistics by logging into your
control panel visiting the reports section. Statistics are refreshed every day. If there has been no activity during a certain period, statistics may not be available for that timeframe. |
| I cannot login to the POP or SMTP servers to send/retrieve my email? |
|
Make sure you specified the correct POP and SMTP servers in your email settings and that your user ID and password are correct. Your POP and SMTP servers should be set to yourdomain.com and smtp.yourisp.com (your isp’s smtp). Also for e-mail you must use username for login and your password for password. |
| I get a 'password' error when trying to retrieve my email? |
| Make sure you either typed it in correctly or specified it in your settings. |
| How much space do I have for every email account? |
| The size limit for your email account is a flat 3MB per email account. Hence, please download your emails at regular intervals to ensure that you always have free space to receive emails. |
| Can I administrate my MySQL database via web? |
| Yes you can do that with phpMyAdmin tool.
Go to http://www.itnti.net/manage and login into your Control Panel Site Administrator. After that click on your domain name. On the next page, click on the option “DATABASES”. Provide the database name, username and password. After this configuration, you will see a page with a button “PHPMyADMIN”, click on that and start managing your database. |
| How to configure my Outlook Express for receiving e-mail messages? |
| 1. Choose Accounts from Tools pull-down
menu. 2. You will see all the accounts that you have in Outlook Express. Click Add. 3. Outlook Wizard will take over. Be careful about few details: For Mail Server Type choose POP3. For Incoming Mail type yourdomain.com For Outgoing Mail type smtp.yourprovider.com Yourprovider.com determines ISP of your Internet access. POP Account Name: full email address (email address that you want to configure). If you configure your Outlook Express in this way, you will be able to receive and send e-mail messages with your own domain address. |
| What is PHP? |
| PHP is a tool and a script language that enables you to create dynamic pages. The very PHP pages are executed on the server; visitors do not have to do anything. There has to be a web support for executing PHP pages. After a server executes a PHP code, it sends plain HTML pages to the user. This way, with combination of MYSQL databases, gives you unlimited possibilities of application. |
| What is MYSQL? |
| MYSQL is a tool that enables you to create and administer your data on a server by yourself, and to show your own data on pages of your site. You can execute all basic commands like giving, deleting and changing of tables in MYSQL. For security reasons, MYSQL data can be accessed only directly from the server. Everything else is limitless as long as you are not interfering with other users and the functioning of the rest of databases. |
| If I am not satisfied with you services will you provide me a refund? |
| No. thisisKATHMANDU.com does not give refunds after activating account. |